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Oral History

Oral History

Introduction

This guide will introduce you to basic concepts and resources for oral history.

What Is Oral History?

Oral history is a method that prioritizes oral culture and lived experience and decenters the written record as the authoritative source of knowledge

Consent

Consent is an important part of the oral history process. Consent should be an informed, accessible,  and ongoing conversation with your participants. Consent should be tailored to what best fits your participants, whether this is a formal consent form that they sign, or a verbal agreement. 

Tips for Preparing Interview Questions

  • Ask “open” questions that require more than a “yes” or “no” answer. 

    • Why, how, where, when…?

    • Tell me about...

    • Can you describe...

    • Can you walk me through...

  • Keep it brief. Avoid questions that are actually commentary

  • Keep it focused. Try to ask only one thing per question

  • Avoid loaded and leading questions

    • Instead of: Don’t you think that Sandtown a poor, hard place to grow up in? 

    • Try: Tell me how you felt about the place where you grew up

  • Build from broad, neutral questions to more specific, personal ones

  • Remember that questions are a guide, not a rigid list!

  • During the interview, follow up, ask for clarification, dig deeper!

Questions for Digging Deeper

  • Can you tell me more about that?

  • What happened after that?

  • Describe what that looked/felt/sounded like

  • How did that make you feel? 

  • What did you learn from that?

What is TheirStory?

TheirStory

TheirStory is a proprietary, end-to-end platform for remote oral history interviewing. Unlike Zoom or other tools, it was created specifically for oral history. TheirStory allows you to schedule, record, and automatically transcribe oral history interviews. You can download your content off the platform and upload existing audio/video to use its features. As of 2024, TheirStory does not have video editing capabilities. 

Supported Projects for TheirStory

Oral history projects that wish to use hosted hours on the TheirStory platform will be given priority in the following order:

  1. Center for Digital Scholarship (CDS) Projects

  2. Courses in collaboration with CDS projects

  3. Other projects conducting oral histories affiliated with the Brown Library 

  4. Digital humanities course projects and digital humanities projects led by individual faculty, undergraduate or graduate students

  5. Other courses at Brown that incorporate an oral history project as part of the coursework

  6. Non-digital humanities oral history projects led by faculty, undergraduate, or graduate students in other fields

  7. (Least support) personal oral history projects

  8. (Least support) other types of video/audio interviews that do not fall under the oral history method e.g. market research interviews 

Please note that priority will be given to projects that plan to use the full features of the platform to carry out the entire oral history process from recording to transcribing.

How do I access TheirStory?

Please describe your project using this project proposal form so that the Digital Humanities Librarian can determine if your project is a good fit for TheirStory. 

Please note that access to TheirStory is through a unique registration link provided by the Digital Humanities Librarian, and you will not be able to access the Brown Library's subscription to TheirStory directly from the TheirStory website. 

Oral History Resources

Oral History Projects

Selected Oral History Projects

This page compiles information on tools for doing oral history and organizing oral history projects, as well as references to specific oral history interview collections available at the Brown University Library.

 

George Loane Tucker. Traffic in Souls. Film, 1913. Luna Collection.

 

Brown University Collections

Subscription Databases at Brown

Multimedia Resources

Print and Microform Resources

Video Resources

Internet Resources: Selected Projects

Some selected resources:

Internet Resources: Tools and Tips

Transcription Resources

Automatic Transcription Tools Guide

A very common question is how to transcribe oral history interviews automatically, saving time over manual transcription. The questions suggest some factors to consider when choosing a tool, and the table below compare various tools and options. This is not a comprehensive list, but a guide to some possibilities. Last updated: October 2025 

1. How Sensitive Is Your Interview Data?

Automatic transcription tools can fall into three broad categories of security: online tools, which may share your data to train AI models or with third parties; tools available at Brown that are hosted on secure Brown servers; and offline tools, where data is only stored locally (on your computer.) Some examples of online tools include Otterai and Word for Microsoft 365 transcription feature. Brown-secured tools include Panopto, Zoom transcription, and the Brown AI transcription tool developed by OIT and CCV. Offline tools may offer the most privacy but require more technical setup.

2. How Much Audio Do You Have?

If you don't have large quantities of video or audio to transcribe, you might be able to use limited free plans like Rev (45 min/ month), Otter.ai Basic (300 min/month, 3 uploads lifetime), or Word for Microsoft 365 (300 min/month.) If you have larger quantities to transcribe, Panopto does not have limits on the quantity of video it can host. 

3. What Is Your Goal?

For what purpose are you transcribing your video or audio? If you need to make videos accessible and provide closed-captioning, Panopto is a good option, as well as Brown Media Services. If you are conducting qualitative research on your transcripts such as coding and analysis, Nvivo and MAXQDA softwares integrate that, although both are paid. If you are doing a digital humanities project and looking for a platform to conduct the full process of remote oral history interviewing, check out TheirStory.

4. What Is Your Budget?

Free options for Brown users include Panopto, Zoom, and Microsoft 365. Whisper and noScribe are free, open-source applications (although Whisper has a paid Pro upgrade.) Paid options include Otter.ai Premium, Vook.ai ($3/hr), MAXQDA add-on, and NVivo add-on

Transcription Tools Comparison

Tool/Service

Security Level

Quantity of audio

Cost

Best for

Brown CCV/OIT AI Transcription Tool

Securely hosted at Brown. Level 2 data

6 hours or 1 GB per job, multiple jobs allowed

Free to Brown users Generating and editing transcripts

Panopto

Securely hosted at Brown. Level 3 data

No limit

Free to Brown users

Generating closed captions (can be exported)

Zoom Audio Transcription

Securely hosted at Brown

No limit

Free to Brown users

Generating transcripts

Office 365 Web

Online, data may be shared

300 free minutes per month

Free to Brown users

Dictation and generating transcript of audio files

Whisper App

Offline. Data is only stored on your computer

No limit

Free. Mac only.

General use

noScribe

Offline. Data is only stored on your computer

Limited by storage on your device

Free

General use

Otter.ai

Online. Data may be shared

Free plan: 300 monthly transcription minutes; 30 minutes per conversation; Import and transcribe 3 audio or video files lifetime per user

Free and paid plans

Generating transcripts and meeting summaries

Rev

Online, data may be shared

45 free minutes per month

Paid

Brown Media Services Closed Captioning

Securely hosted at Brown

Unknown

Free to Brown users

Generating closed captioning of courses, events, etc for accessibility

MAXQDA add-on

“stored exclusively on GDPR-compliant servers located in Europe. Not shared with third parties”

Depends on plan. Pay per hour

Paid

Transcription integrated with qualitative data analysis

Nvivo add-on

Online

50 hours of Transcription with a yearly subscription, or use pay-as-you-go credits

Paid

Transcription integrated with qualitative data analysis

Transcript Style Guides

Although various tools can allow us to automatically transcribe oral histories, transcripts should still be reviewed and edited manually for errors and style. The way you edit your oral history transcripts should be guided by how they will be used/shared and the goals of your project. Below are some examples of transcript style guides from other oral history projects.

TheirStory

What is TheirStory?

TheirStory is a proprietary, end-to-end platform for remote oral history interviewing. Unlike Zoom or other tools, it was created specifically for oral history. TheirStory allows you to schedule, record, and automatically transcribe oral history interviews. You can download your content off the platform and upload existing audio/video to use its features. As of 2024, TheirStory does not have video editing capabilities. 

How do I access TheirStory?

1. Review the guidelines for supported oral history projects (below).

2. Describe your project using this project proposal form.

3. The Digital Humanities Librarian will review your project proposal within 2 weeks to determine if your project is a good fit for TheirStory, or will recommend other tools and resources.

4. If approved, the DH Librarian will send a registration link for you to create an account with TheirStory using your Brown email, and create a folder or project for you (as appropriate) to use in TheirStory.  

Please note that access to TheirStory is through a unique registration link provided by the Digital Humanities Librarian, and you will not be able to access the Brown Library's subscription to TheirStory directly from the TheirStory website. 

Supported Projects for TheirStory

Oral history projects that wish to use hosted hours on the TheirStory platform will be given priority in the following order:

  1. Center for Digital Scholarship (CDS) Projects

  2. Courses in collaboration with CDS projects

  3. Other projects conducting oral histories affiliated with the Brown Library 

  4. Digital humanities course projects and digital humanities projects led by individual faculty, undergraduate or graduate students

  5. Other courses at Brown that incorporate an oral history project as part of the coursework

  6. Non-digital humanities oral history projects led by faculty, undergraduate, or graduate students in other fields

  7. (Least support) personal oral history projects

  8. (Least support) other types of video/audio interviews that do not fall under the oral history method e.g. market research interviews 

Please note that priority will be given to projects that plan to use the full features of the platform to carry out the entire oral history process from recording to transcribing.