This guide will introduce you to basic concepts and resources for oral history.
Oral history is a method that prioritizes oral culture and lived experience and decenters the written record as the authoritative source of knowledge
Consent is an important part of the oral history process. Consent should be an informed, accessible, and ongoing conversation with your participants. Consent should be tailored to what best fits your participants, whether this is a formal consent form that they sign, or a verbal agreement.
Ask “open” questions that require more than a “yes” or “no” answer.
Why, how, where, when…?
Tell me about...
Can you describe...
Can you walk me through...
Keep it brief. Avoid questions that are actually commentary
Keep it focused. Try to ask only one thing per question
Avoid loaded and leading questions
Instead of: Don’t you think that Sandtown a poor, hard place to grow up in?
Try: Tell me how you felt about the place where you grew up
Build from broad, neutral questions to more specific, personal ones
Remember that questions are a guide, not a rigid list!
During the interview, follow up, ask for clarification, dig deeper!
Can you tell me more about that?
What happened after that?
Describe what that looked/felt/sounded like
How did that make you feel?
What did you learn from that?
TheirStory is a proprietary, end-to-end platform for remote oral history interviewing. Unlike Zoom or other tools, it was created specifically for oral history. TheirStory allows you to schedule, record, and automatically transcribe oral history interviews. You can download your content off the platform and upload existing audio/video to use its features. As of 2024, TheirStory does not have video editing capabilities.
Oral history projects that wish to use hosted hours on the TheirStory platform will be given priority in the following order:
Center for Digital Scholarship (CDS) Projects
Courses in collaboration with CDS projects
Other projects conducting oral histories affiliated with the Brown Library
Digital humanities course projects and digital humanities projects led by individual faculty, undergraduate or graduate students
Other courses at Brown that incorporate an oral history project as part of the coursework
Non-digital humanities oral history projects led by faculty, undergraduate, or graduate students in other fields
(Least support) personal oral history projects
(Least support) other types of video/audio interviews that do not fall under the oral history method e.g. market research interviews
Please note that priority will be given to projects that plan to use the full features of the platform to carry out the entire oral history process from recording to transcribing.
Please describe your project using this project proposal form so that the Digital Humanities Librarian can determine if your project is a good fit for TheirStory.
Please note that access to TheirStory is through a unique registration link provided by the Digital Humanities Librarian, and you will not be able to access the Brown Library's subscription to TheirStory directly from the TheirStory website.
This page compiles information on tools for doing oral history and organizing oral history projects, as well as references to specific oral history interview collections available at the Brown University Library.

George Loane Tucker. Traffic in Souls. Film, 1913. Luna Collection.
Some selected resources:
A very common question is how to transcribe oral history interviews automatically, saving time over manual transcription. The questions suggest some factors to consider when choosing a tool, and the table below compare various tools and options. This is not a comprehensive list, but a guide to some possibilities. Last updated: October 2025
Automatic transcription tools can fall into three broad categories of security: online tools, which may share your data to train AI models or with third parties; tools available at Brown that are hosted on secure Brown servers; and offline tools, where data is only stored locally (on your computer.) Some examples of online tools include Otterai and Word for Microsoft 365 transcription feature. Brown-secured tools include Panopto, Zoom transcription, and the Brown AI transcription tool developed by OIT and CCV. Offline tools may offer the most privacy but require more technical setup.
If you don't have large quantities of video or audio to transcribe, you might be able to use limited free plans like Rev (45 min/ month), Otter.ai Basic (300 min/month, 3 uploads lifetime), or Word for Microsoft 365 (300 min/month.) If you have larger quantities to transcribe, Panopto does not have limits on the quantity of video it can host.
For what purpose are you transcribing your video or audio? If you need to make videos accessible and provide closed-captioning, Panopto is a good option, as well as Brown Media Services. If you are conducting qualitative research on your transcripts such as coding and analysis, Nvivo and MAXQDA softwares integrate that, although both are paid. If you are doing a digital humanities project and looking for a platform to conduct the full process of remote oral history interviewing, check out TheirStory.
Free options for Brown users include Panopto, Zoom, and Microsoft 365. Whisper and noScribe are free, open-source applications (although Whisper has a paid Pro upgrade.) Paid options include Otter.ai Premium, Vook.ai ($3/hr), MAXQDA add-on, and NVivo add-on
|
Tool/Service |
Security Level |
Quantity of audio |
Cost |
Best for |
|
Securely hosted at Brown. Level 2 data |
6 hours or 1 GB per job, multiple jobs allowed |
Free to Brown users | Generating and editing transcripts | |
|
Securely hosted at Brown. Level 3 data |
No limit |
Free to Brown users |
Generating closed captions (can be exported) |
|
|
Securely hosted at Brown |
No limit |
Free to Brown users |
Generating transcripts |
|
|
Online, data may be shared |
300 free minutes per month |
Free to Brown users |
Dictation and generating transcript of audio files |
|
|
Offline. Data is only stored on your computer |
No limit |
Free. Mac only. |
General use | |
|
Offline. Data is only stored on your computer |
Limited by storage on your device |
Free |
General use | |
|
Online. Data may be shared |
Free plan: 300 monthly transcription minutes; 30 minutes per conversation; Import and transcribe 3 audio or video files lifetime per user |
Free and paid plans |
Generating transcripts and meeting summaries |
|
| Online, data may be shared |
45 free minutes per month |
Paid |
||
|
Securely hosted at Brown |
Unknown |
Free to Brown users |
Generating closed captioning of courses, events, etc for accessibility |
|
|
“stored exclusively on GDPR-compliant servers located in Europe. Not shared with third parties” |
Depends on plan. Pay per hour |
Paid |
Transcription integrated with qualitative data analysis |
|
|
Online |
50 hours of Transcription with a yearly subscription, or use pay-as-you-go credits |
Paid |
Transcription integrated with qualitative data analysis |
Although various tools can allow us to automatically transcribe oral histories, transcripts should still be reviewed and edited manually for errors and style. The way you edit your oral history transcripts should be guided by how they will be used/shared and the goals of your project. Below are some examples of transcript style guides from other oral history projects.
TheirStory is a proprietary, end-to-end platform for remote oral history interviewing. Unlike Zoom or other tools, it was created specifically for oral history. TheirStory allows you to schedule, record, and automatically transcribe oral history interviews. You can download your content off the platform and upload existing audio/video to use its features. As of 2024, TheirStory does not have video editing capabilities.
1. Review the guidelines for supported oral history projects (below).
2. Describe your project using this project proposal form.
3. The Digital Humanities Librarian will review your project proposal within 2 weeks to determine if your project is a good fit for TheirStory, or will recommend other tools and resources.
4. If approved, the DH Librarian will send a registration link for you to create an account with TheirStory using your Brown email, and create a folder or project for you (as appropriate) to use in TheirStory.
Please note that access to TheirStory is through a unique registration link provided by the Digital Humanities Librarian, and you will not be able to access the Brown Library's subscription to TheirStory directly from the TheirStory website.
Oral history projects that wish to use hosted hours on the TheirStory platform will be given priority in the following order:
Center for Digital Scholarship (CDS) Projects
Courses in collaboration with CDS projects
Other projects conducting oral histories affiliated with the Brown Library
Digital humanities course projects and digital humanities projects led by individual faculty, undergraduate or graduate students
Other courses at Brown that incorporate an oral history project as part of the coursework
Non-digital humanities oral history projects led by faculty, undergraduate, or graduate students in other fields
(Least support) personal oral history projects
(Least support) other types of video/audio interviews that do not fall under the oral history method e.g. market research interviews
Please note that priority will be given to projects that plan to use the full features of the platform to carry out the entire oral history process from recording to transcribing.
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